Frequently Asked Questions
When will I receive access after payment?
We aim to send out access coupons within 24 hours, but sometimes this takes 48. Please keep an eye on your inbox for an extra email from Kim (this is a different email to your payment receipt). If you have joined on the weekend it will take longer.
What content do I have access to in the subscription?
The package includes includes 12 months’ access to the fine motor training and our fine motor skills programme and our Write Rules handwriting programme.
What content do I have access to in the scissors skills only?
This option only provides 12 months’ access to the scissor skills programme. It does not provide access to the rest of the fine motor skills package or our handwriting programme.
When does the subscription renew?
The subscription will be due for renewal at the end of 12 months. If you have paid by credit card, the subscription will automatically renew on the day. If you have paid by invoice, we will send you a new invoice 2 months ahead of your subscription expiry. We highly recommend paying your invoice when it is issued, so that there is no disruption to your access.
You can cancel your renewal at any time. You will have continued access to Write Rules until your current period is finished. There is no part refund for unused months.
What is the refund policy?
We highly recommend you view the free trial first to understand whether Write Rules is for you. We offer a 60 day refund if you are not happy with your purchase, less an administration fee of 20%. All staff and parents will lose access to the content on the day the refund is processed.
What do I have access to in the free trial?
The free trial gives access to the following
- The Write Rules lesson plan booklet (pdf)
- All teaching content (stories, worksheets, games, songs) for Write Rules Weeks 1-5 of Stage 1
- All teaching content (stories, worksheets, games, songs) for Write Rules Weeks 1-5 of Stage 2
- An example education video
- Four example fine motor activity programme videos
What happens after I finish the free trial?
We recommend you purchase a subscription. You will have continued access to the free content, but not to further weeks of the programme.