Finding the training
The training can be accessed here. It is run on a different website to our main site, so you will be taken to that site. You can book mark the page for future reference, or you can always access it using the ‘Course Log In’ button on the top right hand corner of the GriffinOT website.
Accessing the free training
You can access the free training by joining our community. This will send further details on how to join the training.
Accessing the paid training – using your coupon for the first time
When you join our longer courses, you will receive a coupon link. This video demonstrates how to use the link.
Accessing the paid training – after using your coupon
Once you use your coupon, it will show as expired. However, you just need to go the the course page and log in. The log in button is on the top right hand side of the page. You will need the email address you registered with and the password you created.
Accessing the paid training – I can’t see the courses I’ve paid for
Usually this occurs because the access link hasn’t been activated (see video above). Or, because you have more than one account.
I can’t see my certificate
This is located within the course itself. It will appear on the left hand side once your progress bar is 100%. Please make sure you download it.
I’ve forgotten my password!
We are sorry but for security reasons, we can’t reset passwords. You can do this yourself on the course log in page. Underneath the login box there is a ‘forgot password?’ link. Please click on this and follow the prompts.
How do I contact GriffinOT?
If you’re still having difficulties you can email us at Training@GriffinOT.com. It is a big help for us if you include screen shots in your email of the problem you’re having as this helps us to troubleshoot more quick. If you question is regarding course access, it also helps if you include your receipt.
How long do I have access to the courses?
Sensory courses come with a a minimum 6 months’ access. Motor skill courses come with 4 months’ access as standard, or 12 for school subscriptions. Sometimes we run promotions extending the access time. If you have signed up at the time of a promotion then you will have access for the length of time that was specified in the promotion.